High turnover coupons
Frequently asked questions
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How to use the discount coupon
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How to get free shipping?
It is possible to exchange for another size/model or a shopping voucher, provided that the request occurs within 30 (thirty) calendar days from the date of product receipt. To do this, you must access the easy exchange platform (https://altogiro.troquefacil.com.br) to request an exchange or return and fill in the requested information. To facilitate this, have your order number (example: 1023680970277-01) and registration email at hand. After formalizing the exchange request, a shipping authorization will be sent via email, so you can make the return at the nearest Post Office branch. The return is free of charge and can be made at the Post Office itself, where the item can be sent in the same packaging received, or you can purchase a new box for shipping at the Post Office branch, with the option of providing a box for its storage and transportation. After receiving and checking the product, you will be informed by email with the return invoice, and the availability of the product for exchange will be validated. If unavailable, an exchange voucher will be provided for future purchases on our website.
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Refund
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Validation Rules
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